FAQ

Frequently asked questions.

Straight answers about how Crown & Core works - the advisor model, pricing, confidentiality, and what to expect from a first conversation.

What makes Crown & Core different from a traditional IT consulting firm?

Crown & Core is an advisor firm built on 12+ years in enterprise IT at Mercedes-Benz - spanning hands-on delivery, strategy, and leadership - not a firm that staffs engagements with juniors and bills for frameworks. Standard workstreams are handled by an AI-augmented team, so valuable time goes entirely to workshops, strategy conversations, and decisions that require judgment.

What is the difference between Organizational Health & Attrition Reduction and IT Strategy Sparring?

Organizational Health & Attrition Reduction diagnoses why an IT organization is losing people or underperforming, using surveys, interviews, and direct observation to build a roadmap covering culture, structure, training, and mindset. IT Strategy Sparring is ongoing advisory support for a CIO or IT leader designing and implementing real IT strategy - a second opinion with no internal politics.

How does the AI-augmented delivery model actually work?

An AI-augmented team handles research, survey and interview synthesis, first drafts of documentation, and meeting preparation. The advisor keeps every judgment call - workshops, strategy conversations, and board presentations - so clients get the delivery capacity of a three- to four-person team at the price of one advisor.

Who is Crown & Core built for?

IT department heads and CIOs at mid to large IT organizations - Crown & Core has hands-on experience at organizations of 500+ people - who want a sparring partner with real operating experience rather than a facilitator who leaves once the slides are approved.

How does an engagement typically start?

Most engagements start as a conversation, not a proposal. A first call costs an hour and clarifies whether Crown & Core is the right fit for the situation - organizational health, IT strategy, or something else.

What does a typical Organizational Health engagement look like?

It moves from signal to roadmap in four steps: Listen (anonymous surveys, structured interviews, direct observation), Diagnose (patterns across culture, structure, training, and mindset), Roadmap (a concrete, sequenced plan with owners and timelines), and Stay Engaged (Crown & Core remains available through execution).

How is pricing structured?

Crown & Core charges a senior rate, without the usual corporate markup and overhead cost. Rates are based on packages and discussed directly to fit the desired outcome - the price-to-capacity ratio is the point, since the AI-augmented model delivers a small team's throughput at the price of one advisor.

Does Crown & Core work internationally and remotely?

Yes. Crown & Core works with clients across Europe and beyond - on-site for workshops and diagnostics, remote for ongoing sparring and strategy work. Time zones and travel are planned around the engagement.

How confidential is organizational health work?

Organizational health work touches sensitive ground - surveys, interviews, and findings about culture and people are handled with the discretion they require. Discretion is one of Crown & Core's core working principles, not an afterthought.

Does Crown & Core stay through implementation?

Yes - staying through implementation is the point. Most consulting engagements end once a strategy document or roadmap is delivered; Crown & Core remains engaged through execution, checking that changes are actually taking hold rather than just documented.

Is Crown & Core available in German and Spanish as well as English?

Yes. The site and all engagements are available in English, German (Deutsch), and Spanish (Español), reflecting Crown & Core's international client base across Europe. Diese Seite auf Deutsch lesen · Leer esta página en español.

How quickly does Crown & Core respond to inquiries?

Crown & Core replies personally, usually within one business day. There is no intake form to fill out first - a short email describing the situation is enough to start the conversation.

Still Have a Question?

Ask it directly - we reply personally.

A first conversation costs nothing but an hour - and clarifies whether Crown & Core is the right fit.